Question 1

Is Flow safe for daily long-term use?

Accepted Answer

Yes. All ingredients in Flow are dosed within safe, well-studied ranges for daily use. The formula is designed as a daily morning supplement, and clinical evidence supports the long-term safety of all actives. We recommend a one-week break every three months as good practice.

Question 2

What is your return policy?

Accepted Answer

We offer a 30-day satisfaction guarantee. If you are not satisfied with your order for any reason, you may return unopened boxes within 30 days of shipping for a full refund. Opened sachets cannot be returned for hygiene reasons, but we review these cases individually.

Question 3

Which countries do you ship to?

Accepted Answer

We ship worldwide from Switzerland. This includes Switzerland, Liechtenstein, the EU/EEA, the United Kingdom, the USA, Canada, and many other countries. For a full list of destinations and shipping costs, please visit our Shipping Policy page.

Question 4

How should I take Flow?

Accepted Answer

Pour one sachet into 400–500 ml of cold water and stir gently until fully dissolved, then drink. For best results, take it on an empty stomach in the morning.

Question 5

What is Flow?

Accepted Answer

Flow is a premium daily nootropic supplement formulated to support sustained mental clarity, focus, and energy without the crash. Each sachet contains a precisely dosed blend of plant extracts, adaptogens, functional mushrooms, minerals, and vitamins — dissolved in water for fast, effective absorption.

Question 6

Are there any known side effects?

Accepted Answer

Flow is well-tolerated by the vast majority of users. In rare cases, some individuals may experience mild digestive sensitivity during the first few days of use. This typically resolves as the body adjusts. If you experience any adverse reactions, discontinue use and consult a healthcare professional.

Question 7

How do I start a return?

Accepted Answer

Email sales_support@flowhealth.ch with your order number and reason for return. Our team will respond within 1 business day with instructions. Return shipping costs are covered by Flow Health for defective or incorrect items.

Question 8

How long does delivery take?

Accepted Answer

Swiss orders typically arrive within 2–4 business days. Germany, Austria and France take 4–6 business days; the rest of the EU/EEA 5–9 business days. UK orders take 5–8 business days, and USA/Canada 9–14 business days. Orders placed before 13:00 CET on a business day are dispatched the same day.

Question 9

When is the best time to take Flow?

Accepted Answer

We recommend taking Flow first thing in the morning, approximately 15–30 minutes before you begin work or your most demanding mental tasks. Morning intake aligns with your body's natural cortisol peak, amplifying the formula's effects on alertness and focus.

Question 10

What makes Flow different from other supplements?

Accepted Answer

Most supplements come in capsule form, which can take 45–60 minutes to absorb. Flow is a water-dissolved sachet formula with 13 clinically studied actives in one daily serving, replacing multiple separate supplements and removing the need to manage a stack of pills throughout the day.

Question 11

Who should not take Flow?

Accepted Answer

Flow is not recommended for individuals under 18, pregnant or breastfeeding women, or those with known sensitivities to any listed ingredients. If you have a pre-existing medical condition or take prescription medication, please consult your doctor before use.

Question 12

When will I receive my refund?

Accepted Answer

Once we receive and inspect your return, refunds are processed within 3–5 business days. The funds will appear on your original payment method within 5–10 business days depending on your bank.

Question 13

How do I track my order?

Accepted Answer

Once your order ships, you will receive a confirmation email with a tracking number and a link to the carrier's tracking page. If you haven't received this within 24 hours of ordering, please check your spam folder or contact us.

Question 14

Can I take more than one sachet per day?

Accepted Answer

Flow is designed as a once-daily supplement. We do not recommend exceeding one sachet per day. If you have specific health goals that require a higher intake, please speak with a healthcare professional.

Question 15

What are the key ingredients?

Accepted Answer

Flow contains Zynamite® (Mango Leaf Extract), Green Tea Extract, Lion's Mane Mushroom, Hibiscus Extract, Rooibos Extract, Saffr'Active® (Saffron Extract), Ginseng Panax, Betaine (TMG), Magnesium Citrate, Sodium Citrate, Zinc, B-Vitamins (B1, B3, B6, B12), and Inulin. Every ingredient is transparently dosed — no proprietary blends, no hidden fillers.

Question 16

Does Flow contain stimulants or controlled substances?

Accepted Answer

Flow contains no synthetic stimulants and no controlled or banned substances. It does include Green Tea Extract, which provides a natural source of caffeine (similar in amount to a light cup of tea). There are no artificial stimulants, and all ingredients are naturally sourced and transparently disclosed.

Question 17

What if my order arrives damaged or incorrect?

Accepted Answer

We're sorry to hear that. Please contact us at sales_support@flowhealth.ch within 48 hours of delivery with your order number and a photo of the issue. We will arrange a replacement or refund promptly.

Question 18

How long until I feel the effects?

Accepted Answer

Most people notice reduced brain fog and increased alertness within 15–45 minutes of their first serving. Full cognitive benefits from adaptogenic and neuroprotective ingredients build over 4–6 weeks of consistent daily use.

Question 19

Is Flow suitable for vegans?

Accepted Answer

Yes. Flow is 100% vegan and free from animal-derived ingredients. It is also gluten-free and contains no artificial colours, sweeteners, or preservatives.

Question 20

Can I take Flow with coffee or other caffeine sources?

Accepted Answer

Yes, for most people. Flow contains Green Tea Extract which provides a moderate amount of natural caffeine (roughly equivalent to a light cup of tea). Combined with a morning coffee, total caffeine intake will be moderate. If you are sensitive to caffeine, you may prefer to take Flow on its own.

Question 21

Are there any allergens?

Accepted Answer

Flow is manufactured in a facility that processes tree nuts and soy. If you have severe allergies, please consult your healthcare provider before use. The formula itself does not contain gluten, dairy, eggs, or shellfish.

Question 22

Is it safe to take Flow alongside other supplements or medications?

Accepted Answer

Flow is generally well-tolerated alongside common supplements. However, if you are taking prescription medication — particularly for blood pressure, anxiety, or mood — we recommend consulting your doctor before adding Flow to your routine.

Question 23

What does Flow taste like?

Accepted Answer

Flow has a fresh, lightly fruity taste from natural pomegranate flavouring, with subtle herbal notes. It is gently sweetened with stevia — no bitter aftertaste, no sugar. Most people mix it with 400–500 ml of cold water as part of their morning routine.

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